Lumen Ideaworks can tackle all aspects of your project, from inception through design:

 

Strategy — Good user experience requires solid strategy. We conduct market analysis and user research to gain strategic data and insights. So your UX efforts are targeted and effective.

Alignment — Progress requires buy-in. We work collaboratively and communicate complex concepts effectively to diverse stakeholders. So you can get teams pulling in the same direction.

Delivery — We leverage those insights to create focused, clear, useful deliverables. So your team can run with it.

 

Services

 
 

UX Strategy

  • Market research

  • Competitive analysis

  • Audience identification

  • User segment prioritization

  • Stakeholder alignment

 
 

Information Architecture

  • Structural design

  • Wireframes

  • Concept models

  • Taxonomy and metadata design

  • Navigation and search

 
 

User Research

  • Research methods

  • Study design

  • Analytics

  • Qualitative + Quantitative

  • Data-based recommendations

 
 

UX Design

  • Personas

  • Heuristic review

  • Comparative analysis

  • Governance development 

  • Iterative improvement process

 
 

Content Strategy

  • Content identification

  • Content inventory

  • Style guide

  • Voice and tone

  • Content governance


 

 We can help.